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Frequently Asked Questions

Curious about something related to plumbing? You’re not alone; a number of potential clients have asked us how to know when to work with a plumber. To help you identify if it’s time to give us a call, we’ve put together a list of the most frequently asked questions (FAQs) that we’ve received about plumbing.

How do I know that my water softener is working?

When your water softener needs to be repaired or replaced, you’ll start to see mineral deposit buildup on your faucets and shower heads. You may also notice that you have unusually dry skin after stepping out of the shower or after washing your hands. To clean shower heads or faucet aerators, simply pour a cup of vinegar in a bowl and allow the items to soak clean.

Why does my toilet sound like it is always running?

Either the flapper is not sealing properly or the water level in the tank is set above the overflow tube.

Why is my water bill so high?

First, we’d recommend that you check the water level in your toilet tank and the condition of your flapper. If the water level is set above the overflow line, it will continuously send water down the drain. If this doesn’t appear to be the case, we recommend that you have your water softener tested by a professional.

After I run hot water, I hear dripping in my ceiling. Is it leaking?

What you are hearing is the thermal expansion of the hot water system. The pipe is actually growing with the heat of the water, something that’s completely normal. The sound you’re hearing is the pipe rubbing in a hanger; it’s not actually leaking.

We hardly use our basement bathroom, so why are foul smells coming from there?

Plumbing systems are designed to keep the sewer gases from getting into your home. If they’re not used often, the water in the trap will evaporate, releasing the gases into the room. Simply pour water down the drain to replenish the water levels and block out the smell.

I know I want to remodel my bathroom or kitchen, but I’m not sure where to start. How can you help me?

We typically start with a consultation to understand what your goals are and what you want to accomplish. We then offer professional demolition and disposal services before working with you to upgrade your bathroom or kitchen. Start by checking out our Bathroom Remodel and Kitchen Remodel pages for more information about what we can do, or contact us.